Customer Service

Shipping & Delivery: We ship via Fedex Ground.
Privacy & Security: Please click here to view our privacy policy.
Returns & Replacements: You can return guitars for an exchange/ Or a refund. We stand behind every guitar, or product.
Ordering: We offer you the option of ordering online or by calling (786) 454-5808
Payment, Pricing & Promotions: We accept paypal. You can use your credit card to pay via paypal merchant services. We accept Visa, Mastercard, Discover, American Express.
You will receive promotional emails when you order from us, unless you choose not to receive such emails.
Viewing Orders: You can view your order status and order history by logging into your account using the information you created when placing your order.
Updating Account Information: Max Axe Guitars offer you the ability to update your information at anytime. Simply login to your account to update the information.